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My vacuum cleaner has lost suction. What do I need to do?
Check that the bag is not too full or that the filters
are not blocked or dirty. Otherwise your cleaner hose may have a blockage
or partial blockage. Remove hose and check suction at the machine end.
If okay, then drop small coin in one end of hose. If it does not readily
drop through the hose and come out the other end, then you could have
a blockage. If after clearing or if this is not the problem you need to
check with your nearest service agent.
Can I use any type of paper/plastic bag?
No, never use anything other than the proper vacuum cleaner
bags made to fit your model. These bags are made of a special type of
material that stops the dirt whilst allowing a good deal of airflow through
your machine.
When should I change my vacuum cleaner bag?
Most vacuum cleaners have a dustbag indicator. These however
are not foolproof and you should periodically check the bag to make sure
it is not getting too full.
When should I change the filters?
All cleaners vary and makers' instructions will vary from
model to model. However you should periodically check that the filters
are not blocked. If filters are not maintained, the air that exits the
cleaner will not be clean and blockages will reduce the effective life
of your vacuum.
During renovations can I use my vacuum cleaner
to pick up plaster or cement dust?
This is by far the number one reason for blown motors
as the very fine plaster or cement dust gets through the filters. If the
dust particles settle on the motor bearings they act as an abrasive and
wear them down. Also they can clog up the electrical parts of the motor
and cause short-circuits. If you use your cleaner for this purpose, be
aware of the above. Make sure your tradesmen do not use your vacuum cleaner
for this purpose and provide their own machine to clean up.
How do I find the right replacement bag for my
vacuum cleaner?
Start with our vacuum bag search by make and model. If
you cannot find the correct bag please contact us with your make and model.
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